Frequently Asked Questions
Everything you need to know about your next one-of-a-kind device.
What makes your smartphones 'unique' compared to standard models?
We specialize in limited-edition finishes, custom-engineered hardware modifications, and exclusive artisan-crafted casings that you won't find in any big-box retail store.
Do these custom devices come with a warranty?
Yes, every smartphone sold includes a comprehensive 12-month warranty covering both the internal hardware components and our custom external modifications.
How long does shipping take for custom-built orders?
Because each phone is hand-finished and undergoes rigorous quality testing, please allow 7-10 business days for processing before your unique device is shipped via insured express courier.
Are your smartphones unlocked for international use?
Absolutely. All our devices are sold factory-unlocked and are compatible with GSM and CDMA carriers worldwide, ensuring your unique style works wherever you travel.
What is your return policy if I change my mind?
We offer a 14-day window for returns on all standard inventory. However, please note that fully bespoke, made-to-order devices may be subject to a restocking fee due to their personalized nature.
What payment methods do you accept?
We accept all major credit cards, PayPal, and encrypted cryptocurrency payments for those who prioritize privacy alongside their unique tech.